Business Development Manager
Zormelo & Associates
- Ghana
- Permanent
- Full-time
- Client liaison in writing, by telephone, by electronic mail and/or in person
- Market the company's Services to prospective and existing clients
- Carryout market surveys throughout West Africa and recommend strategies
- Preparation of quotes and tenders for approval of the General Manager with the assistance of other staff as required
- Maintain quote records / archives
- Provide technical advice to clients
- Liaise between clients and production team regarding new work, new clients, priorities and logistics
- Co-ordinate and host client visits and client functions
- Network at industry functions and conferences
- Reading industry periodicals and journals to maintain industry awareness
- Custodian of all promotional items and documents, including flash drives, info packs and posters
- Manage the co-ordination of advertising and sponsorships in West Africa
- Provision of Sales and Marketing reports to the General Manager
- Gathering and collating of industry and competitor information
- Address customer concerns and complaints and provide a formal response to those concerns or complaints if required. Manage the use of the NPS system
- Any other tasks as required by management.
- Client liaison in writing, by telephone, by electronic mail and/or in person
- Carryout market surveys throughout Africa and recommend strategies
- Liaise between clients and production team regarding new work, new clients, priorities and logistics
- Co-ordinate and host client visits and client functions
- Manage the co-ordination of advertising and sponsorships
- Address customer concerns and complaints and provide a formal response to those concerns or complaints if required. Manage the use of the NPS system
- A minimum of a Technical/Science Bachelor’s Degree
- At least 8years work experience in direct/indirect mining or allied services
- Excellent presentation and communication skills
- Confident, Enthusiastic and innovatively minded with a proven track record in delivering excellent client service
- Good understanding of the Africa market and the various influencing business structures
- A willingness to relocate regionally for the length of any assignment.