Operations Manager

Greater Accra
Permanent
Full-time

2 months ago
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Skills required:

Problem-solving skills

Strategic planning

Budget management

Leadership and management abilities

Strategic thinking adaptability

Conflict resolution skills

Multitasking

Mastery in customer service

Inventory Management

Advanced knowledge in computer

Good communications skills

Interpersonal skills

Ability to work under pressure

Duties and Responsibilities

Contribute to the formulation and implementation of strategy and plans as appropriate to the needs and objectives of the Company

· Provide value added administrative and secretarial support to ensure the smooth running of the Company; manage resources (financial, personnel, logistics and equipment) for optimum performance, maintain and update internal and external contact directories/register of persons, institutions, organizations providing services to Company; maintain and file documents in appropriate manner to facilitate easy retrieval; maintain adequate stock of office supplies to ensure smooth operations; monitor and follow pending issues requiring responses for attention; monitor and report on general operations

Handle TFM procurement processes including sourcing, purchasing and delivery of goods and services for the TFM Main office and Branches and follow up to ensure effective management and use

Ensure prompt payment of suppliers who supply directly to The Farmer’s Market

Ensure all TFM operations are carried out in an appropriate, cost-effective with due consideration on value for money.

Assist in banking; organizing petty cash; sourcing smaller denominations and distributing to shops; following up on use of disbursed cash and ensuring money is effectively used for requested purpose; compile receipts for purchases

Support Retail, Assistant Retail and Branch Managers to organize and supervise an accurate stock, inventory and valuation at the end of every month or whenever deemed necessary by Management.

Undertake stock audit at the end of stock taking exercise and where necessary, query Branches for shrinkages and other forms of adjustments including overages.

Support weekly auditing of Whytebage International Limited invoices/bills

Identify and address problems and opportunities for TFM to increase quality of customer service

Monitor compliance with National laws and regulations by ensuring all legal and regulatory documentation are completed and submitted

Assist in monthly performance scoring processes of the Branches and Managers by giving an unbiased report and ranking of goods and services

Monitor and report on general operations; submit monthly documentation or reports to Management.

Undertake roles as Branch Manager or e-commerce officer in their absence.

Perform any other duties that may be required by Management or as related to administrative and operational functions.

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