Operations Manager

Greater Accra
Permanent
Full-time

19 days ago
Apply easily

We need the services of an operations manager urgently.Location: kanishieEmployment Type: Full-timeOffice basedOur client is a vibrant and forward-thinking wellbeing and office space, committed to creating an inspiring environment where members can work, connect, and thrive. The space blends productivity with wellness, ensuring the community feels supported both professionally and personally.They are recruiting for an experienced Operations Manager to oversee the smooth running of the space, ensure exceptional service standards, and manage the operational efficiency of the facilities.⸻Key Responsibilities

Operational Oversight: Manage day-to-day operations of the workspace, ensuring facilities are well-maintained, safe, and welcoming.

Team Management: Lead, train, and motivate staff to deliver outstanding member experiences.

Process Improvement: Develop and implement operational processes to improve efficiency, productivity, and service quality.

Member Experience: Foster a community-focused environment, ensuring member satisfaction and responding promptly to feedback or concerns.

Supplier & Vendor Management: Oversee supplier contracts, negotiate agreements, and maintain strong relationships.

Budget & Resource Management: Manage operational budgets, monitor expenses, and ensure cost-effective operations.

Compliance & Safety: Ensure adherence to health & safety standards and legal requirements.

Event Coordination Support: Collaborate with events or marketing teams to host and deliver member-focused activities and wellness programs.

⸻Requirements

Experience: 3–5 years in an operations management role, ideally within a coworking space, hospitality, or wellbeing-focused environment.

Leadership Skills: Proven ability to lead, inspire, and develop a team.

Organisational Skills: Strong attention to detail with excellent time and resource management.

Communication: Excellent verbal and written communication skills.

Problem-Solving: Ability to think on your feet, resolve issues quickly, and adapt to changing priorities.

Tech-Savvy: Comfortable using operational and booking software, with strong general IT literacy.

Customer-Centric: A genuine passion for creating exceptional experiences for members and guests.

⸻What’s on Offer

A supportive and inspiring work environment.

Opportunities for professional development.

A role where wellbeing is at the heart of the mission.

Competitive salary and benefits package.

Interested persons should send CVs and copies of academic certificates.

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