Relationship Manager/Digital Sales at Multimedia Group Limited(MGL)

• Develop and implement digital sales strategies to achieve revenue targets and support business growth
• Take full accountability for meeting assigned revenue and collection targets for clients
• Gain an in-depth understanding of clients businesses, value drivers and relevant operational issues to support accurate and collections forecasting
• Identify and prospect new clients through channels such as cold calling, networking and industry events
• Build and maintain long-term relationships with existing clients to ensure satisfaction, loyalty and retention.
• Assess client needs and objectives to recommend tailored digital media solutions.
• Collaborate with internal stakeholders including line managers, creative teams and project leads to deliver high-quality services that exceed client expectations
• Stay informed about industry trends, market developments and competitor activities to identify new business opportunities
• Prepare and deliver compelling sales presentations, proposals and contract documents to prospective clients
• Negotiate pricing, terms and contracts to secure mutually beneficial agreements
• Track, analyze and report sales performance metrics, including pipeline status, revenue forecasts and client feedback
• Continuously seek opportunities to enhance sales processes, improve customer experience and boost overall business performance
• Identify risks that may impact the achievement of annual targets and collaborate with the General Manager to address them promptly

• Experience working in the media industry
• Familiarity with digital media platforms, such as Google Ads, Facebook Ads and LinkedIn Ads
• Bachelor’s degree in Marketing, Business Administration or related field
• Proven track record of success in digital media sales or related field, with a minimum of 5 years of experience
• Strong understanding of digital marketing principles, technologies and trends
• Excellent communication, negotiation and interpersonal skills
• Ability to work independently and as part of a collaborative team environment
• Proficiency in CRM software, Microsoft Office Suite and other sales tools
• Results-driven with a passion for exceeding targets and delivering exceptional customer service
• Knowledge of structuring sales quota and revenue expectations
• Proven experience in planning, executing and delivery of Sales strategies
• Ability to prepare reports and use of appropriate mode of communication
• Experience with financial management including budget planning and preparation of quarterly reports

• Revenue Generation: Achievement of media sales
• Client Retention Rate: Measure of how many existing clients are retained over a effectiveness of relationship management strategies.
• New Client Acquisition: Number of new clients acquired within a given period, demonstrating the ability to expand the client base
• Sales Pipeline Health: Monitoring the volume and progress of potential sales opportunities in the pipeline, ensuring a healthy flow of prospects for future revenue
• Customer Satisfaction: Feedback from clients on the quality of service provided, indicating the level of satisfaction and likelihood of repeat business
• Collection Efficiency: Timeliness and effectiveness of collecting payments from clients, ensuring minimal outstanding balances
• Sales Conversion Rate: Ratio of successful sales to the total number of sales opportunities, highlighting the effectiveness of sales efforts
• Market Share Growth: Increase in the company’s market share within the digital media industry, demonstrating competitiveness and market penetration
• Sales Team Collaboration: Measure of collaboration and synergy within the sales team, fostering teamwork and maximizing collective performance

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