Digital Marketing Manager by AccorHotel
Accor View all jobs
- Accra
- Permanent
- Full-time
- Employee benefit card offering discounted rates at Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
- Build Digital yearly plan and budget for the hotel across Direct & Indirect channels.
- Contributing to Hotel Strategy, working closely with key stakeholders from Marketing, Sales, Revenue, Public Relations, Food & Beverage.
- Develop quarterly and yearly e-commerce and digital marketing plans covering all digital channels and levers (Direct and Indirect).
- Plan and execute all digital marketing activities including but not limited to emailing, social media, display, Metasearch and influencers.
- Reporting and Analysis of Web Direct and Indirect performance.
- Measure and report the performance of all digital marketing campaigns, and assess against goals.
- Ensure hotel's presence across key Social platforms relevant to the source markets and social content production.
- Manage Hotel's online reputation.
- Review and monitor hotel's competitor set on a regular basis and maintain competitiveness in terms of content quality and offer appeal.
- Identify trends and insights, and optimize spend and performance based on the insights.
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
- Evaluate emerging technologies. Provide leadership and perspective for adoption where appropriate.
- A minimum of 5 years of experience in E-Commerce / Digital Marketing in Hospitality or Retail.
- A degree in Hospitality Management or Marketing and Communications
- A combination of superior analytical skills and business acumen combined with strategic and creative vision.
- Proven working knowledge of content management systems. Proficiency in MS Office is required.
- Excellent English, both verbal and written.
- Strong understanding of current digital marketing concepts, strategy and best practice.
- Excellent Presentation and customer relationship skills.
- Energetic and passionate to work.
- Innovative approach to work
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