Job Vacancy For Junior Sales & Social Media Representative
Nali Beauty
- Accra
- Permanent
- Full-time
- We are seeking a multitasking, beauty-obsessed Sales & social media representative to drive sales, engage customers and create compelling content. You will be the face of our brand, building, relationships and turning followers into loyal customers
- Respond to inquiries via social media DMs, comments and messaging aps (WhatsApp, Instagram etc) in a timely, friendly manner
- Guide customers through product selection, close sales and upsell/cross-sell where appropriate
- Resolve order issues and ensure customer satisfaction
- Accurately record and track orders using our software
- Coordinate with logistics/shipping teams to ensure timely delivery
- Create eye-catching social media content (posts, stories, reels) showcasing products, promotions and beauty tips
- Collaborate with the marketing team to align content with campaigns and trends
- Engage followers through interactive content (polls, Q&A, user-generated content)
- Stay ahead of beauty trends and competitor activity to suggest new strategies
- Share customer feedback to improve product/services
- 1+ years in sales, customer service or social media (beauty/fashion industry a plus)
- Excellent written/verbal communication skills
- Proficiency in Instagram, TikTok, Facebook and WhatsApp
- Basic content creation skills (photo/video editing, graphic design)
- Organised with sharp attention to detail
- Self-driven, adaptable and passionate about beauty trends
- Computer literate
Ghana Current Jobs