Sales Manager by Delaphone

Accra
Permanent
Full-time

25 days ago

Job DescriptionJob DescriptionJoin our WhatsApp Group to get notified when new Job Vacancies in Ghana are posted.Company DescriptionDelaphone is a technology services provider that combines telecommunications services and other technology solutions to provide a suite of products for small, medium and enterprise businesses that seek to deliver world-class end-to-end customer and user experience where they operate. Delaphone aims to reduce the overheads and complexities that businesses face in managing multiple vendor partners and reduce the costs associated with acquiring and deploying these solutions that often do not form part of their core business. With a value-added telecommunications network that is integrated with all mobile network operators in Ghana and a growing footprint on the African continent, we are able to quickly deploy telephony solutions covering Call/Contact Centres, SIP trunks, USSD, SMS and other VAS solutions. Our experience over the last 10 years allows us to deploy integrated solutions within many functional areas of Enterprise Resource Planning (ERP), either on-premise or as cloud-hosted solutions in our data centre. Delaphone has deployed solutions covering, but limited, to Customer Relationship Management (CRM), HR, payroll, ticketing, financial and management accounting, project and asset management and cloud-hosted solutions. We believe in our solutions so much that we also are willing to put our money where our mouth is by using them to provide outsourced services to our clients who prefer to focus on their core business and leave the incidentals to the experts.Job DescriptionThe RoleThe Sales Manager will report to the General Manager. The main role of the ideal candidate will be to lead the sales department, monitor performance and supervise the activities of professionals at the junior and senior level. The Sales Manager will develop a marketing and sales strategy and execution plan, ensure that KPIs and targets are regularly met or exceeded, manage sales representatives, analyse consumer patterns and market behaviour or trends, and design strategies that define data-driven action to improve the organisation's performance and increase revenue.Key Responsibilities Include:

Planning and undertaking business development activities towards achieving the company's sales targets
Advertising products and personally assisting to close major deals
Working in collaboration with cross functional teams to win business for the company
Creating inbound lead requirements which are essential in meeting sales objectives (ie. creating blogs, social media content, etc. to boost sales)
Monitoring the sales pipeline at every development stage to ensure full visibility
Establishing and promoting partnerships and relationships with principal customers
Creating long term sales plans and proactively implement and update the plans to improve performance
Overseeing the execution of the organization's sales training
Boosting customer confidence, and increasing revenue growth

Detailed work activities:

Collaborate with other departments to develop, produce, fulfil and service products or services for customers
Update sales representatives on sales strategies, metrices and targets
Create and evaluate new sales materials
Lead the sales team
Study and report on industry changes and new trends
Test new customer acquisition channels
Analyse and support pipeline performance and growth
Attend conferences and trade shows
Develop other sales activities and incentives to drive performance

QualificationsKnowledge, Skills and Abilities Required:

Minimum of 5 years of Marketing and Sales experience
BS/MS degree in Marketing, Sales or a related field
Successful past experience as a senior sales representative or sales manager, regularly meeting or exceeding targets
Experience in successful execution of business-to-business (B2B) sales
Proven ability to communicate and influence at all levels of the organization in a credible and effective manner
A deep understanding of target markets
Proficiency in MS Office Suite
Excellent team leadership skills
Strong negotiation skills
Demonstrated ability to drive the sales process from planning to completion
Strong business acumen and industry expertise
Excellent mentoring, coaching and people management skills

HOW TO APPLYClosing Date : 21 May. 2021

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