Job Vacancy For Customer Service Rep

• deal directly with customers either by telephone, electronically or face to face
• Typing correspondences and office work;
• handle and resolve customer complaints
• Take the extra mile to engage customers
• obtain and evaluate all relevant information to handle product and service inquiries
• organize workflow to meet customer time frames
• records of customer interactions and transactions
• record details of inquiries, comments and complaints
• record details of actions taken
• Keeping and managing records, office stationery and equipment.

• listening skills
• HND
• 3 years work experience
• problem analysis and problem-solving
• attention to detail and accuracy
• data collection and ordering
• customer service orientation
• adaptability
• initiative

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