Sorting Centre Manager at Jumia Group
Jumia View all jobs
- Accra
- Permanent
- Full-time
Systems Integrity: Ensure 100% scanning compliance and real-time system updates across all logistics legs to maintain total visibility of transferable units.
Dispatch Optimization: Design and implement optimal pick-up cut-off times for 3PL partners and the controlled fleet to maximize throughput.
Performance Monitoring: Track KPIs proactively to identify delays, alert Courier Account Managers, and implement immediate corrective measures.
Exception & Loss Control: Take full accountability for shipment mismatches and end-to-end exception handling within the hub and transit network.
Jumia Express Lead: Guarantee 100% same-day shipping adherence for all Jumia Express orders through rigorous process discipline.
Capacity Building: Lead training programs for partners and hub staff to ensure the smooth adoption of new and existing operational protocols.
Strategic Project Management
Infrastructure Expansion: Develop data-driven business cases for new sorting hubs, including capacity modeling and volume projections.
Facility Procurement: Lead property scouting, contract negotiations, and the acquisition of necessary operating licenses.
CAPEX & Financial Planning: Formulate and defend CAPEX requirements for top management approval, overseeing the full procurement cycle for tools and equipment.
Layout Design: Design and execute optimized network layouts to ensure maximum workflow efficiency.
Resource Planning: Lead strategic capacity and manpower planning to ensure the facility is fully equipped to meet scaling demands.What we are looking for:Education & Technical ProficiencyMinimum: Bachelor's Degree in Engineering, Logistics, Operations, or Supply Chain Management from an accredited institution.
Intermediate or above proficiency in Microsoft Office (Expert-level Excel is a must) and Google Workspace.
Working knowledge of Six Sigma methodologies and Lean manufacturing techniques is highly preferred.Professional ExperienceProven Track Record: Minimum of 5 years in a high-volume distribution, manufacturing, or production environment, with a specialized focus on logistics and supply chain optimization.
Deep expertise in Transportation Logistics network management, including a thorough understanding of retail and customer service priorities.
Hands-on experience in forecasting, capacity planning, S&OP, carrier negotiations, and delivery performance optimization.
Demonstrated experience managing complex networks and driving large-scale operational strategies.Core Competenciesxceptional ability to lead, inspire, and manage large, diverse, and often remote operational teams.
High-level analytical thinking with the ability to translate complex data into actionable operational improvements.
A methodical and highly structured approach to problem-solving; result-oriented with a focus on precision.
An autonomous self-starter who excels in a fast-paced team environment and remains flexible under pressure.Deadline for applications: 28-02-2026Rounds of Interviews: 1. HR Screening; 2. Technical interviews with potential manager;We Offer:A unique experience in an entrepreneurial, yet structured environment
A unique opportunity of having strong impact in building the African e-commerce sector
The opportunity to become part of a highly professional and dynamic team
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leadersPlease ensure to only apply for jobs with Jumia through our official website.Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.
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