Operations Manager
- Accra
- Permanent
- Full-time
The successful candidate will oversee the day-to-day execution of broadband installation projects, ensuring effective coordination of teams, timelines, and technical workflows.ROLE SPECIFIC
- Leads and supervises daily field operations across multiple broadband installation sites.
- Oversees scheduling, technician deployment, and workflow coordination.
- Ensures quality control, service standards, and safety protocols are consistently met.
- Liaises with the office team to align reporting, logistics, and internal coordination.
- Collaborates with the Organization’s telecom partner to align on delivery targets and issue resolution.
- Monitors team performance, troubleshoots field challenges, and supports decision-making.
- Tracks progress, reports key metrics, and contributes to operational planning.
- Degree or technical certification in Telecommunications, Electrical, or Mechanical Engineering.
- Hands-on experience with broadband installations, FTTH, wireless, or field telecom systems.
- At least 3–5 years in an operational or field management role.
- Proven ability to manage field technicians and coordinate multi-site projects.
- Familiarity with ERP tools, workflow tracking, and performance reporting.
- Strong communication and planning skills
- Strong attention to detail and reliability.
- Problem solving and critical skills
- Adaptable to dynamic operational challenges.
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