Key Account Manager: Emerging Channels & Small Supermarkets - Unilever

Tema, Greater Accra
Permanent
Full-time

1 month ago

Unilever is currently hiring for a Key Account Manager, Emerging Channels & Small SupermarketsFunction: Customer DevelopmentReports to: Modern Trade & Emerging Channels LeadScope: LocalLocation: GhanaTerms & Conditions: Full timeAbout UnileverWith 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. Our purpose drives us: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.[ad]At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.Job PurposeTo lead the development and execution of our sales strategy for emerging channels. The role is also responsible for identifying, building, and nurturing relationships with key partners and channels that represent growth opportunities for our brands.Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are passionate about creating value for brands and teams and working with teams to grow, then this role is just for you!What Will Your Main Responsibilities BeChannel Development & Strategy

Identify, evaluate and prioritize emerging sales channels, Small Supermarkets, Pharmacies, Petrol Marts and Institutions/OOH.
Develop and implement go-to-market strategies for each channel to drive product placement, brand visibility and turnover growth.
Identify emerging trends and competitive positioning within these channels.
Work closely with marketing team to develop channel-specific promotional strategies and content that align with brand standards and resonate with shoppers.
Lead implementation of category and visibility programs in the channels.

Customer management

Identify, build and maintain strong relationships with channel partners to enhance collaboration.
Lead joint business plans development and alignment with customers
Negotiate with channel partners for better terms and conditions to drive growth.
Provide customer insights, foresights and channel understanding for input in the development of joint business plans (Joint Business Plan).
Gather and provide competitive information to headquarters
Monitor pricing & ensure application of correct prices at POS

Sales growth

Drive achievement of sales targets within emerging channels, ensuring alignment with overall sales growth objectives.
Check assortment and act on availability of our brands
Monitor and analyze sales performance within these emerging channels, implementing improvements as necessary to maximize growth
Track and report on channel and category sales performance metrics, providing regular insights and recommendations to CD leadership

[ad2]Experiences & QualificationsWHAT YOU WILL NEED TO SUCCEED

Sales experience or business development, with a focus on emerging channels.
Strong understanding of sales metrics and performance analysis
Proven ability to negotiate, influence, and manage high-stakes partners

Skills

Excellent negotiation and presentation skills
Excellent analytical Skills
Joint Business Planning
Trade Management
Customer Relationship and Management
Commercial Strategy
NRM Levers 3/4/5

Key InterfacesReport To

Modern Trade & Emerging Channels Lead

Key Interfaces

All functions within UL
Marketing
Supply Chain
Finance

Leadership

You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Critical SOL (Standards of Leadership) Behaviors

PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
AGILITY: Explores the world around them, continually learning and developing their skills.

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