Job Vacancy For Customer Service Representative

  • Accra
  • Permanent
  • Full-time
  • 30 days ago
Job Vacancy For Customer Service RepresentativeDescriptionWe are looking for a customer-oriented service representative.Responsibilities
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
Additional Requirements
  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
Skills
  • Customer Service
  • Product Knowledge
  • Quality Focus
  • Problem Solving
  • Analyzing Information
  • Multi-tasking
Location: Accra CentralHow To Apply For The JobTo submit your application, click on the link below and complete all relevant fields on the online application form.Closing Date: 03 May, 2019

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