Sales Training & Talent Specialist - SalesRev Africa
SalesRev Africa
- Accra
- Permanent
- Full-time
- Coordinate logistics for both virtual and in-person training sessions
- Prepare workbooks, slide decks, breakout tools, and session resources
- Track training feedback and ensure client follow-up post-delivery
- Manage POP, BARS, Scorecards, and other assessments for candidate evaluation
- Support hiring projects by preparing reports, compiling data, and coordinating timelines
- Follow up with clients post-assessment and assist in the hiring process
- Activate toolkits to generate leads
- Follow up and assist in converting leads into paying clients
- Support client onboarding for diagnostics and toolkit-related projects
- Track client activity and suggest appropriate follow-up actions
- Support the founder in identifying and following through on upsell or renewal opportunities
- Contribute to client retention by ensuring high-quality post-delivery experience
- Maintain post-training communication to collect feedback and offer continued support
- Share follow-up tools, GROWTH Bites, and useful resources to stay top-of-mind
- Identify and escalate client needs or new opportunities for additional support
- Follow up with past clients to drive referrals or promote diagnostic services
- Contribute to renewal conversations and support light upsell offers
- Reach out to inbound leads from training events or scorecards when required
- Share standard info packs, coordinate intro calls, and track lead status
- Collaborate with BDE and SME Growth Advisor on pipeline follow-up
- Capture testimonials and stories to use in sales collateral
- Bachelor’s degree or diploma in HR, business, education, or communications
- 1–2 years in a training coordination, talent, or operations support role
- Experience using Canva, Google Workspace, Zoom, or LMS tools is a plus
- Very competent in the use of Microsoft Excel, MS Word and PowerPoint
- Detail-oriented and highly organised
- Tech-savvy and comfortable with admin systems
- Strong communicator and team collaborator
- Able to handle multiple workstreams and deadlines
- Confident in engaging with clients and identifying growth opportunities
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