R-105629 Sales Operations CRM Administrator
Ubiquity Global Services, Inc.
- Accra
- Permanent
- Full-time
- Assist with data management including data cleansing and deduplication
- Understand all aspects of HubSpot & Salesloft configuration and technical/functional capabilities
- Support the Sales team’s use of both sales tools, including assisting with list generation/cleanup as needed and help automate processes related to campaigns
- Manage all new user setups and deactivation, including transferring ownership of contacts/deals for deactivated users
- Build and manage dashboards, reports, layouts, process automation, and other configurable parts of the interface for end-users, and other capabilities including:
- Flows and Process
- Build workflows for Automation
- Custom property updates
- Custom report type creation, profiles, permission sets and rules
- Support the day-to-day running of the business within HubSpot & Salesloft, which includes interacting with business users and technology partners, in support of the HubSpot CRM & Salesloft environment.
- Uploads list of contacts from Sales contact sourcing requests.
- Prepare projects in google sheets, audit projects for accuracy and import leads in the CRM
- Perform other duties as assigned
- At least 3 years of experience in sales support, sales analytics, and HubSpot & Salesloft platforms.
- Fluency in Microsoft Office applications
- Demonstrate proficiency in managing analytically rigorous initiatives.
- Possess problem-solving, attention to detail and analytical skills.
- Willingness to think creatively when necessary to develop creative solutions.
- Top-notch active listening skills.
- Ability to work independently and as a member of a team.
- Ability to communicate effectively, both orally and in writing.
- Innovative and creative in the form of continuous improvement to internal processes.
- Flexible and adaptable to change.
- Experience with maintenance of Hubspot, including Hubspot data
- Hubspot administration skills