General Manager by Midunu

• Manage inventory and ordering of high quality raw materials, packaging, equipment and finished goods to meet quarterly and semi-annual production targets
• Create production timelines/work orders, product specifications, and delegate operations to relevant team members when an order is received. Flexibility required to change and adapt production as needs change.
• Coordinate production flow with order fulfilment, packaging needs and orders.
• Use our Point-of-Sale system to manage retail sales for our online store and our upcoming factory storefront. Support and track fulfillment and shipments
• Oversee the production of the complete range of Midunu products, manage our production flow and inventory control, and help our chocolatiers to ensure products are made according to Midunu standards and SOPS in a timely focused manner.
• Create operational plans and implement SOPs to improve production, machine maintenance, quality control, and efficiency
• Ensure safe and clean working environment in accordance with FDA, GSA, and GMP standards, ensure all regulatory items and certifications up to date
• Budgeting and cost management Work with the founder to control costs, improve production efficiencies, update pricing and staff management. Monitor and report on company operations in accordance with the annual budget. Oversee budget variances and discuss significant issues with the Founder. Make financially sound, operationally efficient decisions. Develop board-level forecasts and reports to keep our investors well-informed
• Monitors performance against KPIs
• Lead hiring, training, and firing, of the production team
• Help out wherever needed and pitch in with other members of the Midunu team, including chocolatiers

• 3 years or more of leadership experience in general management/business operations/production management experience, chocolate, baking, or pastry making preferred
• Attention to detail, organizational skills, and an above-average ability to multitask
• Clear and frequent communicator, ability to work with people of various personalities among customers and colleagues
• Ability to manage and delegate tasks to chocolatiers and other team members
• Ability to perform repetitive tasks, stand for 8-10 hours, move quickly and lift heavy objects up to and including 50 pounds in kitchen and factory store environment
• Tech savvy and analytical

• Independent problem solving skills are very important, must think like an owner
• Focus, positive attitude and desire to work with and help grow an artisanal chocolatier
• Artisan chocolatier, chocolate making, confectionary or culinary experience
• Motivation to develop new procedures, recipes and improve workflow productivity
• Food Safety, HACCP certification

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