Retail Territory Manager by Puma Energy

Puma Energy

  • Accra
  • Permanent
  • Full-time
  • 28 days ago
Job DescriptionMain Purpose:Responsible for managing the relationship between Puma Energy and Retailer at site level, ensuring consistent delivery of the Puma energy Retail Operational Standards[WPSM_AC id=8719]JOB ALERTS:Quality Management System Compliance
  • Comply and support the Quality Management system in all aspects of your role.
  • Adopt and implement the principles of continuous improvement in all aspects of your role.
  • Ensure the awareness of customer requirements (internal & external) are promoted throughout the business.
  • Review, monitor and provide feedback on the effectiveness of the quality management system.
  • Engage, support and continuously improve communication processes that support the quality management system and provide positive outcomes for the business, customers and key stakeholders.
Workplace Health & Safety
As a Worker;
  • Take reasonable care for your own health and safety
  • Take reasonable care that your acts or omissions do not adversely affect the health and safety of other persons
  • Comply, so far as you are reasonably able, with any reasonable instruction and training that is given
  • Co-operate with any reasonable policy or procedure relating to health, safety or environment at the workplace that has been notified to you
  • Attend and actively participate in consultative arrangements such as toolbox talks and risk assessments
  • Ensure that any hazards, incidents, accidents or near-hits are reported to your supervisor.
  • Use machinery and equipment (including personal protective equipment-PPE) only in accordance with the procedures and training provided to you.
  • Be familiar with evacuation and emergency procedures and the location of first aid and fire equipment.
  • Ensure your activities do not cause, or are not likely to cause, environmental harm
  • Minimise waste; separate reusable and recyclable materials from the general waste stream, use bins provided.
  • Clean up spills appropriately and notify your Supervisor.
Join our WhatsApp Group to get notified when new Job Vacancies in Ghana are posted.Knowledge Skills and Abilities, Key Responsibilities:1 - Identify Gaps hindering optimal Retail Site performance (including service and 'people') in assigned territory in order to profitably deliver Puma's Customer Commitment and Profitability Goals2 - Motivate, Coach and Develop Retailers in order to maximize sales potential and protect Puma's interests3 - Participate in attraction and selection of the right Retailers4 - Through coaching, supporting and performance management of Retailers to deliver the basics and higher performance, ensure best Retailers have best sites and that poor Retailer performance is eliminated5 - Manage and maintain positive Retailer relationships, supporting Retailers to achieve and maintain top class site performance (including counselling to underperforming sites)6 - Deliver Sales & Operations targets for geographical area through regular reviews and appropriate action plans7 - Ensure Retailers implement all areas of service excellence and ensure compliance with the Site Operations/HSSE standards, contracts and manuals8 - Manage and maintain Retail Master Plan within Territory through Retailer assessment and involvement with recruitment processesRequirements:Qualifications:
  • University degree, preferably in Marketing, Business Administration, Finance, Statistics and Engineering.
Experience:
  • 5 years minimum of experience in the Oil Industry, including Retail and/or Property/Development.
Skills:
  • Strong negotiation and influencing skills.
  • Demonstrate advanced analytical and logical thinking.
  • Well-developed interpersonal, verbal and written communication skills.
  • Ability to deliver quality presentations to internal and external stakeholders.
  • High level of knowledge and proficiency in computerised systems, including Microsoft Office Suite.
  • High level time management and organisational skills with the ability to manage multiple complex tasks concurrently and still deliver quality output.
Competencies:
  • Have a strong bias for action.
  • Proven business acumen.
  • Ability to work with limited supervision.
  • Ability to use initiative and make decisions.
  • Self-Starter
  • Planning and Organising
Key Relationships and Department Overview:Internal :
  • General Manager
  • Retail Management Team
  • Business Support Management
  • Finance Department
External:
  • Service Station owners
  • Service station Retailers
  • Service station staff
  • Government Regulatory Authorities
  • Developers
  • Property Valuers
Closing Date :10th July. 2021HOW TO APPLY

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