Community & Office Manager - Sherise Technology Empowerment Program

• Creating a warm, vibrant space where members can connect, collaborate, and thrive.
• Promoting and selling coworking plans, workshops, and events.
• Overseeing daily operations to ensure everything runs smoothly.

• Greet and onboard new members, offer tours, and handle member questions and support.
• Foster member relationships by initiating connections, making introductions, and encouraging collaboration.
• Host both paid (e.g., trainings, workshops) and free (e.g., peer meetups, brunches) events to engage members.
• Collect member feedback regularly and implement improvements to enhance their experience.

• Promote and sell coworking packages—daily, monthly, and event rentals—through walk-ins, calls, and tours.
• Conduct outreach to local organizations (e.g., NGOs, women’s groups, trainers) to drive event bookings.
• Monitor sales performance, maintain records in the member management system, and provide monthly reports.

• Manage day-to-day upkeep of shared areas, including internet connectivity, utilities, and general cleanliness.
• Schedule and supervise cleaning, repairs, and ongoing facility maintenance.
• Coordinate usage of meeting rooms, garden space, and work desks.

• Collaborate with the Social Media Manager to produce marketing content and newsletters.
• Maintain the coworking space’s digital presence, increase engagement, and promote upcoming events.
• Design basic promotional flyers or materials for workshops and rental deals.

• Bachelor’s Degree in Business Administration, Sales, Marketing, or a related field from an accredited institution.
• Minimum of 2 years of experience in coworking operations, marketing, events, hospitality, or community management.
• Excellent communication, interpersonal, and presentation skills; friendly and approachable.
• Highly organized with the ability to manage multiple priorities.
• Familiar with digital tools such as Google Workspace, social media platforms, and basic CRMs or booking tools.
• Sales-driven, with a proven ability to convert leads and meet occupancy goals.
• Passionate about women’s empowerment, entrepreneurship, and community engagement.
• Fluent in English; proficiency in a local language (Twi) is an advantage.

• Attain a minimum 60% occupancy rate for coworking desks.
• Secure at least 6 full-day bookings for rooms or garden space each month.
• Organize 2 Sherise-branded events monthly with a minimum of 10 attendees per event.
• Maintain an 80%+ customer satisfaction score via feedback surveys.

• Competitive compensation: base salary plus commission/incentives tied to membership sales and bookings.
• The opportunity to help build a women-centred coworking community from the ground up.
• Support for professional growth and flexible working options.
• A rewarding role that blends community development, sales, and social impact.

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