Job Vacancy For Manager, Credit Risk & Analytics - SME's & HVC
- Accra
- Permanent
- Full-time
- The successful candidate will join as a Manager for Credit Risk & Analytics SME's & HVC in the Finance Department.
- (S)He will report to the Director for Credit Management and will be responsible for minimizing AirtelTigo's exposure to all forms of Credit Risks.
- (S)He will also exercise discretion, analytics, and sound judgment in the area of credit control and collections assigned relating to postpaid and hybrid clients with focus on SMEs and HVCs.
- Establish robust mechanisms and proper follow up on total outstanding receivables for clients assigned
- Conduct and determine the credit worthiness and risk profile of an individual or business by analyzing their data and deciding whether to extend them services
- Establish an efficient dunning and litigation process as per business requirements, with proper documentation and filing Postpaid and hybrid clients
- Reviewing service applications and credit references to set credit limits
- Deliver analytical reports and insights on customers assigned in terms of receivables, collection efficiencies, DSO, DTR etc. to give visibility to management for decision making
- Ensure statements of accounts are reconciled and balances confirmed with customers, at a frequency to be agreed with line manager.
- Take active part of regular meetings with Treasury, B2B and Billing Team to ensure proper follow-up on outstanding receivables and agree actions on problem accounts.
- Align Account Receivable processes for AirtelTigo Postpaid clients
- Reporting to the Credit Management Director and other stakeholders on open invoices on a weekly basis with action plans to recover overdue amounts.
- Develop and maintain workflow processes to ensure all credit customers have necessary agreements signed and documented and same strictly adhered to.
- Ensure compliance with AirtelTigo Internal Control practices in all aspects of the job.
- Bachelor's Degree in Finance or related program. Master's degree will be an added advantage.
- Minimum of 3 years' experience in credit or recovery role.
- Experience in customer service operations is a plus.
- Experience in people management is a plus.
- Previous experience of end-to-end credit control and accounts receivable processes
- Integrity and Transparency
- Sound negotiation skills
- Ability to build relationships with multiple internal and external stakeholders
- Writing and Verbal Communication skills
- Numerical and Analytical Skills
- Proactivity and initiative - to introduce ongoing changes to maximize productivity and influence the future.
- Assertive - being tough, when necessary, without fear or favor
- Microsoft Office
- Analytical Skills
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