Cybersecurity Key Account Manager - SHELT Global Limited

• Managing the full sales life cycle, from initial prospecting through to closing sales.
• Prospecting new clients in Ghana and any other African Region.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.
• Promoting company products and services while addressing or anticipating customers’ objectives.
• Generating new leads and opportunities to meet or exceed KPIs set by management.
• Gathering customer/project requirements and proposing necessary solutions, preparing or approving quotations/Requests for Proposals.
• Negotiating quotations with customers, reviewing their feedback, and revising offers as necessary while adhering to Authority Matrix limits for pricing, discounts, and terms of payment.
• Researching, identifying, and reporting on business opportunities in targeted markets.
• Developing a robust pipeline of opportunities and revenue streams.

• Promoting the image of the company by demonstrating professionalism, reliability and technical knowledgeableness.
• Expanding customers’ base by:

• Proactively prospecting for new clients.
• Tele sales activity to set up meetings and create new leads.
• Conducting research to identify new accounts and customer needs.
• Extensively following-up on existing leads generated from Exhibitions, Webinars and partners’ network.
• Establish, develop and maintain positive business and Client relationships.
• Retaining clients and building strong, trusting relationships.
• Use various styles to persuade/ negotiate appropriately.
• Maintaining the accuracy and integrity of the CRM system by providing updates on daily basis for accounts, leads, and activities (meetings held, calls and client interaction…etc.).
• Coordinate with Implementation team and Customer projects technical deployment until handover
• Assist the Implementation team with project deployment requirements on ad hoc basis.

• Degree in Computer Science, Engineering, or a related field
• 3-5 years’ experience in related field
• Fluent in English (speaking, reading, writing)
• Proficiency in Microsoft Office and CRM software

• Have strong communication skills and negotiation skills
• Highly organised and accomplished at solving problems and closing deals
• Detail-oriented and able to prioritise
• Strong academic background from a well-known University
• Well Connected and ability to deliver
• Able to work efficiently under pressure
• High energy personality
• A game changer, someone who thinks out-of-the-box and has creative flair

JobSearch Ghana