Tech Support & Operations Assistant: NSP - RenMo Inc

• Serve as first-level tech support for internal teams and clients, resolving issues or escalating when needed.
• Support testing of internal applications and provide feedback to the development team.
• Maintain and update records of common issues to help improve our systems.
• Assist with operations support, system monitoring, and data management.
• Open issue tickets and follow up until resolution.
• Provide tech-related training to internal staff and external partners when needed

• A degree in Computer Science, Information Technology, or a related field.
• Familiarity with MySQL or other databases.
• Strong troubleshooting and problem-solving skills.
• Good communication skills — you’ll be working across teams and sometimes with external users.
• Basic programming knowledge (bonus if you’ve played around with any scripting or automation).
• High attention to detail and strong organisational skills.
• A naturally curious, tech-savvy mindset — you're the go-to person when things need fixing!

• Impactful Work: Your daily duties will have a meaningful impact on real people, providing financial inclusiveness to millions of Africans. With your help, we aim to improve livelihoods through flexible payments for rent, home essentials, and so much more!
• Competitive salary and performance-based incentives.
• Growth Opportunities: As we grow, so will you! RenMo’s fast-paced and challenging environment offers excellent opportunities for professional development and rewards.
• Exciting Role: We’re growing quickly, and this is a role with great room for growth and impact.
• If you are driven by innovation, can see the bigger picture, and have a passion for excellence, then join the team of dedicated Renmonites solving one of the biggest challenges in Africa.

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