Senior Sales Manager by Old Mutual

Old Mutual View all jobs

  • Accra
  • Permanent
  • Full-time
  • 2 months ago
Job DescriptionThis role is Individually accountable for Managing Telesales team and Diaspora Market to increase profitability & to meet business targets.Area Oversight Responsibilities:
  • Manages sales support processes to ensure profitability of Offices under his/her control & to meet business targets.
  • Supervises the Administrative processes of all office under control to ensure efficient use of resources.
  • Responsible for customer service excellence within the units
Budget Control:
  • Manages the team's budget.
Sales/ Productivity:
  • Manage sales processes to ensure profitability.
  • Identify potential new markets & open the markets with the assistance of Sales Manager.
  • Develops local market & resource plan through telesales.
  • Monitor team's results.
  • Develop and implement sales strategies to increase the company's market share among diaspora communities.
  • Work closely with the marketing team to develop targeted campaigns and promotions that resonate with diaspora customers.
  • Build and maintain relationships with key diaspora organizations, community leaders, and influencers.
  • Develop and maintain a deep understanding of the needs and preferences of diaspora customers.
  • Monitor market trends and competitor activity to identify opportunities for growth.
  • Provide regular reports on sales performance, market trends, and customer feedback.
Stakeholder Management:
  • Responsible for both internal and external relationship management with key stakeholders.
Team Effectiveness:
  • Individually accountable for staff time, tasks, and output quality.
  • Balances own priorities with directing and motivating others.
  • Guides and directs staff to achieve operational excellence standards.
  • Creates a climate for optimal performance.
  • Manages performance.
  • Selects potential staff to sustain customer/client service delivery.
  • Responsible for the direct management of all teams under their control
  • Develops team members and prepares them for higher responsibilities.
Personal Effectiveness:
  • Collaborate effectively with others to achieve team's results.
  • Makes increased contributions by broadening individual Skills.
  • Accepts and Live the Company Values and Behaviours.
Requirements
  • Relevant degree in Insurance or Business Administration from an accredited tertiary institution.
  • 6 years or more experience in a similar role within the insurance industry or bank with proven track record of exceptional performance.
Innovative Customer relations/Relationship Management Reporting Strong database management ability (Excel, Access etc.) Execution Initiating Action/ProactiveHOW TO APPLYClosing Date : 28th September, 2023

JobDirecta