
Account Manager Bolt Food by Bolt
- Accra
- Permanent
- Full-time
- Responsible for the whole sales funnel of our most important accounts, including leads processing, prospecting, cold calling, planning meetings and closing.
- Achieve growth and hit sales targets.
- Work closely with Lead Generation in order to Identify and assess the perfect restaurants for Bolt Food.
- Record all daily activities performed in the CRM to generate history.
- Be the first contact of new restaurants, supporting them in the onboarding experience and all operational and administrative issues that it entails.
- Collaborate with the Restaurant Operations team to smoothly activate all restaurants.
- Organise restaurant-facing campaigns in the city that will increase restaurants and Bolt Food orders and revenue.
- Solve daily commercial or operational issues.
- Empower more junior sales to achieve targets.
- Work with both Restaurant Operations and Account Managers to ensure that every important provider that goes online in the platform meets our quality standards.
- If needed, renegotiate the contract's conditions such as commission rates and campaign plans with restaurants on a monthly basis.
- Work with cross functional departments to drive business growth (Campaigns, Restaurant Operations, Customer Service, Courier).
- At least 2-3 years of experience in account management, business consultancy, business development, or similar roles.
- Strong analytical skills. Ability to interpret and present data to generate insights and support decision-making
- Proven track record of client success and consistently achieving critical metrics and revenue targets
- Excellent capability in managing projects, resources and time. Be very organized
- Ability to build and maintain long term professional relationships with business partners, using good listening and interpersonal communication skills
- Work experience in a highly competitive industry and fast-paced environment is a strong plus
- Native or Business level English speaker
- Motivating compensation - motivational base pay and company stock options
- No corporate BS - we're moving too fast for that
- Amazing personal growth experience at one of the fastest-growing startups in Europe
- Working with a motivated and talented international team, plus regular team events
- Flexible working hours - as long as you get the work done
- Impactful work - you'll have a rare opportunity to build a product literally used by millions of people across the world
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