Coordinator/Digital Business at MTN Ghana
MTN Ghana View all jobs
- Accra
- Permanent
- Full-time
- Dynamic and highly competitive telecommunication & ICT industry
- Partial outsourcing to third party – ATC
- Highly regulated environment
- Regionalization structure implication
- Diverse Cultural environment
- Group best practices & standards alignment
- Continuous Infrastructural expansion
- Performance driven environment
- Execute go-to-market plans for digital products and platforms, ensuring alignment with business and client needs.
- Engage directly with enterprise clients, agencies, and partners to promote and sell MTN's digital offerings.
- Track and report on revenue performance for assigned digital products, identifying trends, gaps, and growth opportunities.
- Collaborate with the Product Managers to ensure offerings are market-ready, priced competitively, and aligned with client use cases.
- Drive adoption of SaaS and digital solutions among business clients, supporting onboarding and after-sales engagement.
- Monitor market developments and competitor activity, feeding insights into commercialization and pricing strategies.
- Work with the Growth and Marketing teams to develop demand-generation campaigns and client acquisition activities.
- Support negotiations and partnership discussions, preparing proposals, presentations, and client documentation.
- Maintain relationships with external partners (agencies, resellers, tech providers) to expand digital product reach.
- Ensure accurate billing, invoicing, and reporting for assigned commercial activities in collaboration with Finance.
- Identify cost-efficiency opportunities or commercial levers that support digital profitability.
- Prepare periodic business reviews with performance dashboards and recommendations for revenue improvement.
- Ensure all commercialization activities comply with MTN's governance, security, and data privacy requirements
- A Bachelor's Degree in Computer Science, Information Technology or related field of study.
- Certification or professional knowledge of Scrum and Agile methodologies a plus
- Minimum of 3 years relevant experience in a digital organization (startup, fintech, marketing agency etc
- Good knowledge of Digital Tools
- Stakeholder Relations Management
- Knowledge of Digital solutions
- Knowledge of Excel and key Digital Analytics tools (e.g. PowerBi, Google Analytics etc.) a plus
- Knowledge of Scrum and Agile methodologies
- Knowledge of app/web development
- Project management
- Customer Centricity
- Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion
- Complete Candor, Complete Accountability, Active Collaboration & Get it done.
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