Coordinator, Digital Business at MTN Ghana

MTN Ghana View all jobs

  • Accra
  • Permanent
  • Full-time
  • 2 months ago
Position: Coordinator, Digital BusinessLevel: MTN Level 2Function: DigitalDepartment: Digital Channels & Product InnovationLocation: AccraReports to: Manager, Digital CommercializationJob SummarySupport the commercialization and revenue growth of MTN Ghana’s digital products and platforms. This includes executing go-to-market (GTM) strategies, driving client engagement, managing partnerships, and supporting digital revenue initiatives such as SaaS solutions and mobile advertising. The role ensures that digital offerings generate measurable business value through sales, adoption, and financial performance tracking.Job ContextDynamic and highly competitive telecommunication & ICT industry
Partial outsourcing to third party - ATC
Highly regulated environment
Regionalization structure implication
Diverse Cultural environment
Group best practices & standards alignment
Continuous Infrastructural expansion
Performance driven environmentJob RoleExecute go-to-market plans for digital products and platforms, ensuring alignment with business and client needs.
Engage directly with enterprise clients, agencies, and partners to promote and sell MTN’s digital offerings.
Track and report on revenue performance for assigned digital products, identifying trends, gaps, and growth opportunities.
Collaborate with the Product Managers to ensure offerings are market-ready, priced competitively, and aligned with client use cases.
Drive adoption of SaaS and digital solutions among business clients, supporting onboarding and after-sales engagement.
Monitor market developments and competitor activity, feeding insights into commercialization and pricing strategies.
Work with the Growth and Marketing teams to develop demand-generation campaigns and client acquisition activities.
Support negotiations and partnership discussions, preparing proposals, presentations, and client documentation.
Maintain relationships with external partners (agencies, resellers, tech providers) to expand digital product reach.
Ensure accurate billing, invoicing, and reporting for assigned commercial activities in collaboration with Finance.
Identify cost-efficiency opportunities or commercial levers that support digital profitability.
Prepare periodic business reviews with performance dashboards and recommendations for revenue improvement.
Ensure all commercialization activities comply with MTN’s governance, security, and data privacy requirementsEducationA Bachelor’s Degree in Computer Science, Information Technology or related field of study.
Certification or professional knowledge of Scrum and Agile methodologies a plusExperienceMinimum of 3 years relevant experience in a digital organization (startup, fintech, marketing agency etcProfessional/Technical Competencies:Good knowledge of Digital Tools
Stakeholder Relations Management
Knowledge of Digital solutions
Knowledge of Excel and key Digital Analytics tools (e.g. PowerBi, Google Analytics etc.) a plus
Knowledge of Scrum and Agile methodologies
Knowledge of app/web development
Project management
Customer CentricityMust live the MTN Values ofLead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with InclusionMust exhibit the MTN Vital Behaviors ofComplete Candor, Complete Accountability, Active Collaboration & Get it done.How to ApplyQualified applicants should indicate Vacancy Ref no: MTNGH-DIG-001-2026 as the email subject and ensure that CVs are saved in applicants’ names. Applications without the subject and CVs saved in their names will automatically be disqualified.
Interested and qualified applicants should send their Curriculum Vitae by 6th February 2026 to: mtnghanarecruitment@mtn.com
Only shortlisted applicants will be contacted.

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