Administrative Officer – Agya Koo Shipping Limited

• The successful candidate will manage administrative tasks, maintain efficient office processes, and provide support to management and staff.
• This role is essential in ensuring smooth operations and exceptional service delivery within our shipping and logistics business.

• Assist in day-to-day office operations and administrative functions.
• Manage correspondence, emails, phone calls, and mail.

• Prepare, organise, and maintain company documents, reports, and records.
• Ensure compliance with company policies regarding document retention and confidentiality.

• Act as a point of contact for customers and clients, addressing inquiries and aiding as needed.
• Support the team in resolving customer issues promptly and professionally.

• Assist in invoicing, bill processing, and maintaining records of expenses.
• Help with budget preparation and financial reporting.

• Ensure a clean and organized workspace for staff and visitors.

• Record and update shipping data in relevant systems.
• Generate reports and provide insights on operational performance as requested.

• Work closely with other departments to support company initiatives and projects.
• Assist in the training and onboarding of new staff as required.

• Bachelor's degree in business administration, Management, or a related field preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and some experience with office management software.
• Strong organisational and multitasking skills, with attention to detail.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of shipping and logistics operations is an advantage.

• Professional attitude with a strong work ethic.
• Problem-solving mindset and ability to think critically.
• Adaptable and flexible with a positive attitude towards change.

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