IT Product Delivery Analyst at Telecel Ghana
Telecel Ghana
- Accra
- Permanent
- Full-time
- Responsible for the end-to-end solutions design effort for complex solutions requirements in conjunction with the design authority, delivery management, and operational teams within the technology organization.
- Document product requirements. Analyze and translate them into technical specification and acceptance criteria
- Application Architecture:
- IT implementations Domain & systems (CBU, EBU, FBU, Telecel Cash
- Define application's Architecture, in line with guidelines, and support the E2E Architecture
- Value Added Service
- Provisioning & Activation systems (SIM Reg)
- Products & Tariffs
- Campaign Management
- Solution Design, Development & Functional Testing:
- Solution design
- Low Level Design
- Internal development
- Products, Tariffs, Offers & Promotion Development, implementation, configuration (Mobile/Fixed, prepaid, post-paid, Converged solutions, content, VAS - USSD, SMS, IVR, and VF-Cash, etc.)
- Retail (in-store) & Sales Application development
- Engagement and management of development partners, vendors & 3rd parties
- Execution of all the testing levels and acceptance tests
- Responsible for the E2E delivery of the required SLA's defined within the solution development for Business units
- Support Maintenance of application & products:
- Application Maintenance (3rd level) supporting the IT Operations and Product Service Operations
- Software & E2E product quality delivery
- Faster Time to Market
- Better Quality
- Higher Flexibility
- Lower costs
- Knowledge in Online Charging System configuration, product and application development for mobile and fixed networks, and Value-Added Services or related field of telecommunications
- Ability to understand the business requirements and convert them into solution designs
- Knowledge in network and architecture design, systems integration
- Knowledge in Products & Tariffs Development - Mobile/Fixed, prepaid, post-paid, VAS & Content, VF-Cash, Campaign Management and Related Systems
- Knowledge in development of IT Systems - Freelancer and Retail Systems (SIM Registration, etc.)
- Knowledge in application development
- Good interpersonal and communication skills with excellent stakeholder management
- Must be analytical, with troubleshooting and problem-solving skills, and a team player
- Degree in Telecommunications Engineering, Electrical/Electronic Engineering, Computer Science or related discipline / experience.
- Business & Customer Requirements Analysis
- Telecom & IT networks and systems, Back-end System, Service and Solution Development,
- Operating systems (Unix, Linux, Windows and related environment), Database administration
- Application Development (Shell Scripting, Java, PHP, Python, Net, SOAP/XML, REST APIs, Web services, etc.), Research & Development
- Architecture & Design
- Testing & Evaluation, Implementation & Integration
- Charging, Rating & Billing, Protocols - TCP/IP, SIGTRAN, CAMEL, Diameter, SMPP, MAP protocol
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