
Key Account Manager/Product Specialist by Johnson & Johnson
- Accra
- Permanent
- Full-time
- Produce and develop an insight-driven product plan to deliver a positive trajectory for the portfolio.
- Understand the market environment to identify business opportunities within the complex & changing healthcare structures.
- Create advocates that will assist in peer to peer sharing of clinical experience within both secondary and primary care settings.
- Develop and align brand value propositions with local health economic objectives.
- Advance notification of product(s) and prices to relevant stakeholders.
- Establish and manage Key Opinion Leader relationships.
- Ensure local adaptation of relevant EMEA generated promotional materials prior to launch approved Products.
- Effectively sell the value offering of your product(s) to meet the individual needs of all relevant customers within the local health economy.
- Become the expert in terms of knowledge and practical application in all aspects of the environment, relevant therapy areas, the company and competitor products.
- Manage your customers including payers, prescribers and other decision-makers - typically involving clinicians, psychiatry specialist nurses and pharmacists at all levels.
- Become the oncology / hematology “go-to” account manager for your customers, establishing the top ranked customer feedback against other industry sales professionals.
- Report spontaneous unsolicited AE/PQC & specials situations from ALL sources within 24 hours or the following business day and support where requested in conducting follow ups.
- Accountable for delivering the specific business objectives for Oncology in Ghana as set out in the Business Plan and in the shared CVT/BT Goals and Objectives.
- Act as the external face for marketing and brand communication to local customers and stakeholders.
- Lead the Business Planning process with relevant information and insights for his/her market and priority brands.
- Gather the required market insights and information to contribute to the forecasting exercise for the Oncology line in Ghana.
- Oversee the development and execution of the tactical plan in collaboration with the local Brand Teams.
- Responsible for monitoring and controlling the brand and marketing performance by tracking Key Performance Indicators.
- Ensure launch readiness of the country teams for new products in Ghana.
- Build deep understanding of socio-economic and political factors that could influence the local markets.
- Execute commercial aspects of the tactical plan, ensuring alignment of Ghana with the NEMA commercial approach: Produce customer-facing marketing materials based on materials shared by IBVT, adapting and tailoring them based on specific market conditions.
- Gather customer data in collaboration with sales teams and deploy EMEA segmentation models.
- Propose and manage value projects in collaboration with local brand teams
- Lead the Business Planning process for Oncology.
- Gather inputs from the Brand Team.
- Develop Business Plans and liaise with Therapeutic Area Lead (TAL), for consolidation of NEMA business Plan.
- Lead brand team meetings to:
- Consult with other functions on the progress against goals set in the tactical plan.
- Ensure launch readiness of the designated country for upcoming product launch when applicable.
- Spend at least 70% of time in field, interacting with local stakeholders (e.g. decision makers, KOLs, major hospital directors,) to support the brand positioning and ensure the commercial tactics convey the desired message effectively.
- Ensure tracking of brand and marketing performance in the Ghanaian market:
- Gather the required information using the appropriate tracking tools (e.g. iConnect).
- Routinely report progress against selected KPIs to Brand Teams and TAL and Country Manager.
- Decide on potential remedies if necessary.
- Participate in EMEA Product Manager network where applicable.
- A minimum of a bachelor's degree is required. Pharmacy or MSc degree would be preferable.
- Fluency in English.
- At least 4 years Sales - Key Accounts experience.
- Strong effective communication and presentation skills.
- High Proficiency in MS excel and PowerPoint in order to present plans and analyze data.
- Proven track record in a field sale, with a passion for delivering results and quality healthcare solutions.
- Strong key account management and strong executional and monitoring skills.
- Creative and Strategic thinking skills that leads to valuable contributions to the business.
- The ability to handle relevant technical information pertaining to the role.
- Ability of effectively collaborate with internal and external stakeholders for results.
- Ability to identify new opportunities and develop solutions to manage competitor activity.
- Proven business acumen that seeks all opportunities for business growth.
- Proven ability to develop customers at all levels.
- Strong understanding of the changing healthcare environment.
- Experience in Oncology / Hematology or Therapeutic area would be beneficial.
- A dynamic and inspiring working environment.
- Many opportunities to work on challenging projects and assignments.
- Possibilities for further personal as well as professional development.
- Many employee's benefits.
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