Head of Operations: Alarm Monitoring & Guarding - Response One

Response One Ghana Limited

Accra
Permanent
Full-time

14 days ago

Response One Ghana Limited is a trusted leader in integrated security solutions with over 10 years of experience protecting homes, businesses, and institutions across Ghana. We provide monitored alarms, CCTV, access control, fire systems, and rapid response services to clients such as Consolidated Bank Ghana, AngloGold Ashanti, PMMC Shops, and Bank of Africa.Job DescriptionLocation: Osu, AccraContract: 4 Months (Performance-Based) → Potential Permanent RoleResponse One Ghana Limited is seeking a hands-on operational leader to raise our Alarm Monitoring & Response Unit to elite standards and develop a Professional Guarding Unit.[ad]Key Focus for 4 Months:

Enforce & upgrade operational SOPs
Retrain existing 35 staff for monitoring, dispatch, and guarding excellence
Recruit and integrate new high-calibre personnel
Mentor current Operations Assistant into a capable leader
Deliver measurable improvements in KPIs and standards

Required Skills or ExperienceYou Should Have:

8–10+ years’ leadership in military, police emergency response, or elite private security
Experience in alarm monitoring, rapid response coordination, and guarding operations
Proven training, discipline enforcement, and operational management skills

Performance Review:

Role will be evaluated at 4 months based on KPIs & deliverables
Strong performance may lead to permanent leadership position

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