Job Vacancy For Commercial Marketing & Business Operations Lead

• The successful candidate will join our team as the Lead for Commercial Marketing and Business Operations in the AT Business Department.
• (S)He will report to the Director, Products and Commercial Marketing and will be responsible for developing and managing broad-based B2B marketing and communication programs. In addition, the role holder will implement sales operations support, drive business growth, and provide essential administrative and back-office support to ensure seamless business operations.

• Develop and implement marketing strategies to achieve B2B market share and NPS growth.
• Manage marketing campaigns, lead generation, and sales collateral.
• Coordinate marketing communications and branding.
• Develop digital innovation programs for customers and products
• Manage AT Business website and digital channels.

• Develop and implement sales processes and procedures to enhance sales efficiency.
• Analyze sales data to inform sales strategies and optimize sales performance.
• Collaborate and offer administrative support to sales teams to manage sales forecasting, pipeline management, and sales reporting.
• Ensure accurate sales data management in CRM systems.
• Collaborate with sales teams to identify and address sales obstacles.

• Manage and coordinate administrative tasks, including correspondence, documentation, and record-keeping.
• Provide secretarial support to AT Business
• Coordinate travel arrangements, meetings, and events.
• Manage and track departmental budgets, expenses, and invoices.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Maintain accurate and up-to-date records and databases.
• Develop and implement administrative processes and procedures to improve efficiency.

• Collaborate with cross-functional teams (sales , products, commercial performance, customer service, marketing, legal, technology, IT) to align marketing and sales strategies.
• Provide operational performance data to support management decision-making.
• Ensure compliance with telecommunications license provisions, sector regulations, and competition laws.

• Net Promoter Score
• Top of mind awareness
• Brand Preference Scores
• Brand Awareness scores
• Sales revenue growth
• Sales pipeline conversion rates
• Sales forecasting accuracy
• CRM data accuracy and adoption
• Administrative efficiency and effectiveness
• Budget management accuracy

• Marketing/Communication HND or degree (min. 3-5 years relevant experience)
• Proven experience in customer-facing environments, sales operations, marketing, and administration
• Excellent communication, organizational, and project management skills
• Proficient in Microsoft Applications, CRM systems, sales analytics tools, and administrative software

• Strategic thinking
• Communication skills
• Dynamic and entrepreneurial mindset
• Proactive mentality
• Organizational and project management skills
• Analytical and problem-solving skills
• Ability to work under pressure
• Team player
• Attention to detail
• Administrative expertise

• Sales operations experience
• CRM system management (e.g., Salesforce)
• Sales analytics and reporting
• Budget management
• Project management certifications (e.g., PMP, Agile)
• Administrative software expertise (e.g., MS Office, Google Workspace)
• Event planning and coordination

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