Customer Service Assistant: Remote - MatchAwards

MatchAwards

  • Ghana
  • Permanent
  • Full-time
  • 1 month ago
Overview:Embark on an exciting journey with our vibrant team as a Remote Customer Service & Support Specialist. This position is perfect for problem-solvers who excel at enhancing customer interactions and delivering excellent service. Join us to make a significant impact through top-notch service.Key Duties:
  • Address customer inquiries and concerns through phone, email, and live chat with empathy and expertise.
  • Provide detailed information about our products, services, and pricing.
  • Work closely with colleagues across various departments to ensure quick and effective resolution of customer issues.
[ad]Qualifications:
  • 1-3 years of experience in customer service or a related field.
  • Outstanding communication skills, including superb phone manners and clear articulation.
  • Excellent multitasking abilities and the skill to stay organized in a fast-moving environment.
  • Basic knowledge of cryptocurrencies, with comprehensive training provided.

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