Training Manager by Old Mutual Ghana

• Training Development:
• Conduct needs assessments to identify skill gaps and training priorities.
• Design and develop engaging training programs across various sales methodologies, product knowledge, communication, and negotiation skills.
• Create diverse training materials, including presentations, case studies, role-playing scenarios, and online modules.
• Stay up-to-date on industry trends and best practices to incorporate into training programs.
• Training Delivery:
• Facilitate interactive training sessions both in-person and virtually.
• Utilize a variety of teaching methods to cater to different learning styles.
• Provide personalized coaching and feedback to individual trainees.
• Track and measure the effectiveness of training programs through data analysis and feedback surveys.
• Ongoing Support:
• Act as a resource for sales representatives, offering ongoing coaching and support beyond initial training.
• Partner with sales managers to identify opportunities for improving sales performance.
• Contribute to maintaining a positive and supportive training environment.

• Comprehensive training catalogue in place
• Trainings translating into productivity for each salesperson
• Reduction in miss-selling complaints
• 80% Positive feedback from trainees and line managers on training effectiveness
• Familiarity with modern and traditional training methods
• Excellent leadership and motivational skills
• Ability to plan, manage time and multitask effectively
• Advanced computer skills
• Strong verbal and written communication skills
• Advanced record-keeping skills
• Excellent decision-making and problem-solving skills
• Good collaboration and teamwork skills
• Candidates with similar experience in previous roles are preferred.

• First Degree from an accredited university
• Previous years of experience in Training and development or related fields
• Three or more years of related work experience is an added advantage
• Proficient with Microsoft Office Suite or related software
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Excellent people management skills
• Works comfortably under pressure and meets tight deadlines

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