Customer Service Officer

Fastest Cakes Logistics View all jobs

  • Accra
  • Permanent
  • Full-time
  • 6 days ago
Job DescriptionWe are looking for Customer service officers who will directly work with customers to take orders, answer their questions, and provide additional support where needed.Responsibilities
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Excellent knowledge of our products to be able to solve customer issues.
  • Ensuring all customer orders are processed efficiently.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Maintaining a positive, courteous, empathetic, and professional attitude toward customers at all times.
Required Skills or Experience
  • Candidates should possess a Bachelor's Degree with at least 1 year work experience.
  • Proven customer support experience
  • Must speak and write crisp and clear English
  • Must be able to work on some weekends and holidays.
  • Work from the office 23 days a month
  • Should be willing to work with the company long term.
Salary
  • 2,000 GHS monthly
How To ApplyInterested and qualified candidates should send their CV to: using the Job Title as the subject of the email.

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