Online Sales/Customer Service Representatives - (Nungua)

  • Nungua, Greater Accra
  • Permanent
  • Full-time
  • 2 months ago
  • Apply easily
Customer Engagement & Product Explanation
  • Proactively communicate with potential buyers via chat, email, phone, or video calls to explain product features, benefits, and terms of sale in a clear and persuasive manner
Sales Conversion & Deal Closure
  • Use consultative selling techniques to address objections, upsell relevant products or services, and guide customers through the decision-making process to finalize purchases.
Lead Qualification & Follow-up
  • Assess the needs and buying readiness of online leads, prioritize high-potential prospects, and follow up diligently to move them through the sales funnel.
CRM & Order Management
  • Accurately update customer interactions, sales status, and lead data in Customer Relationship Management (CRM) systems; ensure smooth handover to order processing or fulfillment teams.

BusinessGhana