Job Vacancy For Digital Media (Online & Web Services) Officer

• Collect and analyse data to support the IT application systems
• Collate and analyse information and data for the development of technical specifications for the requisitioning and the deployment of equipment software resources and other IT systems for the Section/Unit
• Conduct IT application systems testing and make recommendations for further action
• Conduct process analayses of systems and applications and provide inputs/recommendations to support IT application design, development and deployment for the section/unit
• Provide information for design and development of procedures, standards and guidelines to support the implementation of IT systems for the section/unit
• Collect and analyse data in the investigations of complaints on the IT systems for appropriate action
• Collect and analayse data on the testing of application systems deployed in the section/unit
• Provide inputs for the preparation of periodic reports for the section/unit

• Use market specific knowledge, signals and insights to design and implement solutions to improve the brand identify
• Develop and manage meaningful relationships with cross functional teams on the networks
• Work with other market teams to support the development of a standardized market strategy
• Act as domain expert and point of contact for internal partners and vendor partners to review and analyse complex issues
• Partner with user facing teams such as content-generators to understand their customer needs
• Be able to understand and articular the Corporate's IT enforcement strategies
• Analyse reports and dashboards to monitor and investigate identity related trends
• Lead project initiatives to find new and innovative ways to consistently improve identity efforts and user experience
• Develop and deliver training on various policies and workflows as required
• Help define quality review guidelines and perform quality audits as needed
• Ability to review sensitive and potentially disturbing content including, but not limited o, vulgar language, hate speech, violent threats, pornography and other socially deviant and/or disturbing graphic images

• A minimum of a Bachelor's degree from an accredited tertiary institution in information technology, computer science or computer engineering. A masters degree will be an added advantage
• A minimum of 4 years post qualification relevant work experience in a reputable organisation
• Relevant advance professional Level IT certificates or industry competency based certifications
• Must belong to the relevant professional association/body/institution

• Good knowledge in IT systems, IT infrastructure, applications and operations development
• Good knowledge in IT system designs, Data and specification analysis
• Good knowledge and understanding of IT security, systems, operations and general protocols
• Good knowledge and understanding of IT regulations, standards and general protocols
• Good knowledge and understanding of Business Process Analysis for IT Application systems
• Good knowledge and understanding of IT Application System Testing
• Knowledge of public sector rules, regulations, systems and procedures
• Basic administrative skills (i.e report-writing, basic-problem solving & presentation)
• Research and analysis skills
• Ability to lead teams

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