Customer Relations Officer - Westwood Hotel Apartments

• Handle customer inquiries and manage all apartment and tour bookings
• Provide excellent customer service via phone, WhatsApp, email, and online platforms
• Maintain booking records and follow up with clients
• Liaise with internal teams to ensure client satisfaction
• Resolve issues promptly and professionally

• Degree in Marketing or Hospitality Management

• Female applicants only
• Fluent in French and English
• Strong communication and interpersonal skills
• Organized, proactive, and tech-savvy
• Prior experience in hospitality or customer service is a plus

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