MIS/IT Officer by GIRSAL LTD

• The ideal candidate would have qualifications and practical experience in managing and supporting IT systems and networks, with strong problem-solving and analytical skills.
• The role involves working with the knowledge management team to plan, implement, and manage hardware, software, databases, network, and online platforms, and integrate the company's management information system.

• Maintain a register and manage troubleshooting, configuration, and maintenance procedures for ICT equipment.
• Manage the company's local area network.
• Support staff in the use of productivity software, ICT equipment networks, and other systems.
• Organize and conduct periodic training for staff on the use of the company's systems and productivity tools.
• Liaise with service providers and vendors for the purpose of conveying and/or receiving ICT resources.
• Work with KM team to maintain operational databases and online platforms
• Work with the KM team to collate and analyze data, prepare and present periodic management, and external reports
• Other tasks

• Minimum Bachelor's Degree in Computer Science, Information Systems, Statistics, or related field. A degree in another field is acceptable if the candidate has MIS/ICT training or practical experience.
• Industry training/ certification in network administration, information systems development/management

• Practical experience in the installation, configuration and maintenance of software and hardware systems.
• Practical experience in managing networking systems and related security
• Proficient in the administration of Microsoft 365 Suite, particularly Ms Teams/Sharepoint
• Expertise in analyzing data using Excel or other analytics software.
• Strong problem-solving and analytical skills, with attention to detail
• Strong training & facilitation skills
• Excellent communication skills (written and oral)
• Web development/programming skills and experience (not required, but could be an advantage)

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