Junior Compliance & Support Officer: NSS - WeWire

WeWire

Accra
Permanent
Full-time

1 month ago

WeWire is here to revolutionize cross-border payments for businesses, and we're doing things differently. We want to empower businesses of all sizes with tailored and unlimited financial access. We have done this for over 2,000 businesses, processing over $1Bn for them.We are present in Ghana, Nigeria, Cameroon, the UK, US, Canada and Dubai. We are seeking a motivated and detail-oriented Junior Compliance & Support Officer to join our growing team. In this role, you will play a vital part in ensuring a smooth and compliant onboarding experience for our clients. You will also be responsible for monitoring transactions for compliance, assisting with the implementation of compliance programs, and providing excellent customer service.[ad]Responsibilities

Assist clients throughout the onboarding process to ensure timely and professional completion.
Communicate client feedback to the appropriate department for resolution.
Monitor daily transactions to ensure compliance with all regulations.
Archive all client documentation efficiently and securely.
Support the Compliance team in administering and implementing compliance programs.
Take initiative and demonstrate problem-solving skills to address any challenges that arise.
Perform other duties as assigned by the Head of Compliance.

Qualifications

Recent graduates with a university degree or equivalent education.
Eligibility for the National Service Scheme (NSS).
Excellent customer service and communication skills.
Strong attention to detail and ability to assess risk.
Proactive problem-solving skills and the ability to take initiative.
Friendly and approachable demeanour.
Proficiency in common computer software programs (e.g., Microsoft Office Suite).

Benefits:

Competitive compensation package.
Opportunities for career development and training.

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