
Chief of Staff by Mastercard Foundation
- Accra
- Permanent
- Full-time
- Works with CEO to shape and articulate the Foundation's long- and short-term strategic objectives.
- Advances objectives and enables alignment of enterprise initiatives through oversight and coordination of workstreams, regular feedback, and information cascade from the CEO's office.
- Prepares and/or coordinates development of briefing materials for CEO for meetings, events, or decisions.
- Synthesizes information, including critical information, perspectives of others, factual material, and recommendations for decision-making on particular topics being led by the CEO.
- Develops presentation materials, as required, aimed at high level stakeholder engagements of CEO.
- Works with CEO and Senior Director, Board Governance to provide input and coordinate on Board agendas, support development of Board materials, and follow-up.
- Produces the Quarterly updates for the Executive Committee (ExCo) and Board on progress towards annual goals/KPIs.
- Coordinates with ExCo on agenda topics for Board meetings. Summarizes decisions and guidance from each meeting and debriefs teams on follow-up actions. Tracks these actions in advance of next Board meeting.
- Participates in ExCo and leadership reviews of key topics (e.g., programs, operations, policies, etc.) and follows up to ensure decisions are communicated clearly and implemented in a timely manner.
- Coordinates with ExCo members to develop agendas for ExCo/leadership retreats, General Management Team retreats, and staff updates. This includes direction for these retreats and follow up with accountable parties on agreed outcomes, decisions, and actions.
- Systematically structures and ranks critical matters and avail essential data to facilitate the CEO in making prompt decisions and executing suitable measures.
- Supports the CEO in high-level meetings (e.g., with Heads of State, senior government officials, business leaders, etc.) and if needed, represents CEO at such meetings (internal and external meetings).
- Builds trusted relationships with internal and external stakeholders to advance Foundation's objectives.
- Provides a strategic view or recommendation on activities/requests for CEO's time. This includes events, speaking engagements, media interviews, and interactions with staff and external parties. This ensures the CEO's preparedness and timely completion of follow-up actions from her engagements.
- Coordinates and engages with functional and program leaders to facilitate completion of strategic initiatives.
- Works closely with Policy and Thought Leadership on key messages for speeches, presentations, and other engagements to ensure consistency of voice, values, and vision.
- Plays a leadership role in partnership with the Public Affairs and Communications team, during crises or high-pressure situations, coordinating responses, and ensuring the CEO is informed and able to make timely decisions.
- Provides leadership for strategic and operational planning to ensure efficient running of the office of the CEO.
- Demonstrates effective and trustworthy leadership for leading and planning meetings, determining business requirements, and guiding teams towards success.
- Provide leadership for strategic and operational planning to ensure efficient running of the office of the CEO.
- Bachelor's degree in relevant field from a recognized university.
- Relevant professional qualifications and member of a relevant professional body.
- Minimum 15 years of experience in leadership, staffing, and supporting Senior Executives or a CEO.
- A minimum of 8 years of experience as a Chief of Staff in similar contexts.
- Brings in-depth knowledge and experience in international affairs or international development.
- Experience working in various cultural contexts, and with diverse teams.
- Able to be entrusted with delegated power and approach this work with humility.
- A service mindset and works to enable the success of the CEO and team.
- Strong strategic and analytical skills and capable of providing clear feedback diplomatically.
- A natural problem-solver with a strong bias towards achieving results.
- Demonstrates a high degree of emotional intelligence and ability to make decisions.
- Strategic mindset with deep understanding of operations with bias for responsive plan of action.
- Strong collaborative skills and comfortable working with individuals at various levels of the organization.
- Experience in delivering results in a dynamic environment with time-sensitive demands.
- Excellent written and verbal communications.
- Consummate professional who embodies integrity, discretion, trust, humility, and deep listening.
- You have a commitment to Mastercard Foundation's values and vision.
- You can accommodate a high level of travel.
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