Bank Teller by Apex Consult
Apex Consult
- Accra
- Permanent
- Full-time
- Serves customers by completing account transactions.
- Answers questions in person or on telephone and refers customers to other bank services as necessary.
- Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports.
- Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers' needs, and directing customers to a branch representative.
- Completes special requests by closing accounts, taking orders for cheques, opening and closing Christmas and vacation clubs, exchanging foreign currencies
- Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.
- Reconciles loan coupons and other transactions.
- Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.
- Maintains customer confidence and protects bank operations by keeping information confidential.
- Contributes to team effort by accomplishing related results as needed.
- Customer service
- Attention to detail
- General math skills
- Verbal communication
- Integrity
- Selling to customer needs
- People skills
- Financial skills
- Thoroughness
- Documentation skills
- Diploma or HND
- 2 years professional experience
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