
Automations Engineer: IT Department - Ecobank
- Ghana
- Permanent
- Full-time
- Solution development
- Solutions documentation
- Solutions deployment and user training
- Soliciting user stories and Business requirements
- Lead the application development, testing and deployment of solutions on Microsoft platforms.
- Arrange for user training and user acceptance tests for solutions
- Maintain business applications built using Microsoft Power Platform tools, Scripts and other technologies
- Handle the collection and documentation of user requirements
- Handle the development of database tables, views, and stored procedures
- Designing, developing, and testing applications in accordance with established standards
- Participating in the maintenance and debugging of Microsoft Power Platform PowerApps, Power Automate workflows and custom coding
- Analyse and resolve application or system problems
- Providing technical expertise to project teams, and other departments for the resolution of complex policy and/or operations issues
- Applying analytical, interpersonal skills and experience to operations and customer issues
- Collaborating with and following the direction of Project Managers, Architects, Consultants, and Developers
- Arrange meetings with stakeholders to review ongoing initiatives
- Support the other development team with Design, analytics and Database setup
- Transition completed automations to the Applications unit for support
- Support other applications of the bank as assigned by the head of department of his/her representative
- Show a good understanding of user requirements
- Have key decisions inn user engagements properly documented
- Understand, document and map out automation requests
- Be able to identify and demonstrate the Business value in Automation requests
- 100% execution of requests within agree timelines
- 100% documentation of all completed processes
- 100% transition of completed development into operations
- Automation requests are picked and resolved within SLA
- Good analysis and design of solutions
- Documentation of entire process
- Communication at regular intervals to Stakeholders
- Degree in Mathematics, Information systems, Computer Science or any other relevant field
- Agile Project management methodologies
- Experience in software development and scripting.
- Knowledge of Microsoft PowerApps / Dynamics 365 (model driven apps)
- Experience with Microsoft SharePoint
- Experience in Report/Dashboard design and configuration
- Experience with Microsoft Power BI (Business Intelligence) or equivalent reporting tool
- 4 years’ experience minimum in a related role
- Basic programming knowledge on HTML, JavaScript (or any scripting language).
- Able to design technical specification documents
- Experience developing and consuming APIs.
- Experience with Agile development methodology.
- Understanding of workflow-based logic.
- Strong attention to detail and analytical skills.
- Superior time and project management skills.
- Ability to present technical details to non-technical audiences.
- Excellent problem solving/analytical skills and complex troubleshooting methods.
- Ability to work through ambiguous situations.
- Excellent presentation, verbal, and written communication skills.
- Self-motivated, able to work independently, and able to take initiative without always being directed.
- Ability to multitask in a fast-paced environment and prioritize the most critical tasks and projects.
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