Business Operations Executive - Leasafric Logistics Ghana
Leasafric
- Accra
- Permanent
- Full-time
- Coordinate communication with clients, responding to inquiries and scheduling meetings.
- Ensuring daily operations and fleet availability for business
- Allocate resources, drivers and vehicles and fuel to all contract and client requests
- Maintain accurate records of all fleet within the Unit.
- Keep a log for fuel used for all rental services.
- Maintain a log of all drivers, License and expiry.
- Stay informed about finance leasing products and services to effectively support the team.
- Provide weekly, monthly and quarterly reports on business activity showcasing utilization, rental revenue, new developments, and recommendations for getting /maintaining competitive edge.
- Proactively identify administrative needs and develop solutions to streamline processes.
- Resolving rental customer issues and ensuring a positive customer experience with the drivers and vehicles.
- Conducting performance evaluations that are timely and constructive, where applicable, and provide management with various updates and indicators as requested
- Support team members in the switch
- Liaising with the Corporate Services department to ensure service vehicles are maintained in line with the manufacturer's and contract requirements.
- Ensure vehicles for rentals are safe, clean and compliant with the road traffic act.
- Stay informed on industry trends and offer regular training to drivers.
- Candidate must have a minimum of a degree in a relevant discipline
- A minimum of 2 years' experience in fleet management or automobile rental services roles is required.
- Experience with lead generation and prospect management
- Strong planning and organisational skills
- Excellent time management
- Proactive and ability to take initiative
- Ability to handle pressure and tight deadlines
- An appropriately assertive manner to deal with clients
- Integrity and confidentiality are very key in this role
- The ability to work well with people is essential.
- Excellent organisational skills to meet goals and set priorities
- Familiarity with word processing and spreadsheet applications is beneficial
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