Customer Service Officer Needed Urgently
- Dzorwulu, Greater Accra
- Permanent
- Full-time
- Answer phone, email, and face-to-face customer enquiries
- Direct customers to online resources
- Create and maintain reports on customer interactions
- Update customer records in our system, including notes about conversations and outcomes
- Present ideas for improving customer care
- Participate in team-building activities
- Develop customer rapport
- Make recommendations to managers to improve customer experience
BusinessGhana