
Payroll Officer - British Council
- Accra
- Permanent
- Full-time
- Support the collaborative efforts with the People function to ensure a seamless employee experience.
- Handling payroll related queries from staff liaising with vendor and internal stakeholders, and timely management of queries adhering to Service Level Agreements.
- Strive to understand stakeholder queries and resolve tickets in a customer-centric manner
- Ensure information in MyHR (Global HRIS) is accurate and updated regularly and maintain annual dashboard.
- Master data in payroll software is updated on monthly basis.
- Prepare monthly reconciliation and various reports for respective stake holders.
- Support the review of data sourced from multiple countries.
- Assist with the review of employee data (new hires, changes, additional earnings) from MyHR to inform payroll run(s) and escalate any issue to Line Manager.
- Assist with the maintenance rigorous filing of all payroll related documentations (payslips and payroll reports especially).
- Support with archiving/ destroying payroll records in line with data protection policies and practices in the country.
- Support audits where required.
- Verifying the reports generated by the vendor and carrying out accuracy checks
- Setting up the annual payroll calendar with the inputs from internal teams and the vendor and ensure strict adherence to the agreed timelines
- Support the regional payroll operations strategy, including review of existing delivery model and practices to ensure compliance, efficiency and accuracy.
- Assist with completing payroll calculations manually (through excel templates) or through a payroll system.
- Follow up with payments and contributions to statutory bodies (pension, social security particularly).
- Ensure system generated pay slips are distributed to employees accurately and in time.
- Consolidate payroll register report and other payroll related reports and seek appropriate vetting and approvals for payroll processing.
- Prepare all journals and accruals related to payroll in the countries allocated to this role.
- Assist with the accurate, timely payment and compliance with all statutory requirements.
- Assist with the follow up and timely processing of final settlement for leavers.
- Support overtime process payments and reimbursements were required.
- Ensure timely processing of Purchase Request (PR) and Purchase Orders (PO) for HR related vendor payments i.e. medical insurance, medical claims, payroll vendor fees, etc
- Proactively support and offer help to other team members when their workload requires additional support.
- Show flexibility in delivering activities that are not strictly in this role scope.
- Experience of working with multiple datasets and confidential employee information Experience of delivering payroll operations processes and practices
- Knowledge of automation in payroll
- Expertise/Experience of payroll operations across several countries in the region, including operation of tools, processes and procedures
- Ability to demonstrate critical thinking skills and initiative
- Has worked in a multinational organisation, with varied cultures and nationalities.
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