Job Vacancy For Reservations Executive

• To deal efficiently and politely with all telephone, email, internet and 'in person' enquiries.
• To ensure that all reservations are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system.
• opportunities toupsell venue services.?To liaise with clients and customers to coordinate corporate events whilst building rapport and creating professional relationships.
• To exercise effective listening to capture relevant information and provide a premium experience for the guest?To liaise with all departments to ensure the best service is provided to our customers
• To ensure that all work meets company standards and is according to training given; all function paperwork must be accurate and complete, including catering requirements, guest preferences, booking supplements and payment details.
• To create daily floor sheets detailing reservations.
• To have an in-depth knowledge and understanding of the operation of the business including all food and drink menus ensuring the ability to provide a thorough response to customer enquiries.
• To undertake general administration duties.

• HND/First Degree in relevant field

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