Job Vacancy For Customer Service Officer – Call Centre

Accra
Permanent
Full-time

29 days ago

Job Vacancy For Customer Service Officer – Call CentreApplications are invited from suitably qualified Ghanaians who are goal-oriented and results-driven for appointment in the leading security company in Ghana as follows: Customer Service Officer - Call CentreJob Summary

Uses knowledge of company services, products and policies to assist clients, callers with inquiries, complaints or problems

Responsibilities

Responding efficiently and accurately to callers, explaining possible solutions and ensuring that client feel supported and valued
Building lasting relationships with clients and other call centre team members based on trust and reliability

Skills and Competencies

Fluency in multiple languages may be desired. Exceptional customer service, active listening and verbal and written communication skills, professional phone voice
Proficiency phone voice
Proficiency with computers, especially with CRM software and strong typing skills
Ability to ask prying questions and diffuse tense situations
Strong time management and decision making skills
Adaptability and accountability

Location: AccraHow To Apply For The JobInterested applicants should indicate the position they are applying for with their CVs plus relevant certificates to email to:hrrecruitment905@gmail.comOrP.O.Box CT 2775,
AccraClosing Date: 05 July, 2024

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