Job Vacancy For Technical Support Lead

Groupe Sebastien

  • Accra
  • Permanent
  • Full-time
  • 30 days ago
Job Vacancy For Technical Support LeadGroupe Sebastien is a management company for multiple brands across different consumer audiences. We currently manage several brands comprising restaurants, outdoor catering services, and schools.We are looking to hire a Technical Support Lead (TSL) to manage the Groups IT equipment such as computers, database software, network servers and CCTV equipment.Responsibilities:The Technical Support Lead (TSL) core duties involve maintaining all IT software and hardware repair, installation, and maintenance, it will also include.
  • Identify and recommend for procurement, hardware and software needed to meet the Group's requirements at all units.
  • Assist in procurement of technological equipment and supplies.
  • Facilitate the installation of computing hardware, CCTV and other technological gadgets required at all units.
  • Provides network and server administration and oversight, including monitoring security and backup protocols
  • Assists in the customization and adaptation of existing programs to meet users' requirements
  • Provide technical support for internet and telecommunication systems.
  • Manage and maintain the company's servers and network issues.
  • Provide administrative support with service providers
  • Ensure regular maintenance and customization of existing programs to meet standard requirements.
  • Provide regular and periodic updates to Operations manager.
  • Facilitate the smooth operation of exiting financial systems to ensure efficiency
  • Provide support on implemented software systems such as Talli, BIMPOS, etc.
Qualification Required & ExperienceRequirements
  • Minimum of HND or Degree in Information Technology or a related field.
  • OR Possess Certification from recognised IT Institution
  • Knowledge on enterprise resource planning system
  • Must show evidence of a minimum of 2 years working experience as an IT Personnel installing, repairing and servicing computer hardware, software and CCTV equipment.
REMUNERATIONQualified candidate will be paid a monthly salary range of GHS2000 - GHS3000, SSNIT Contribution payment, hospital allowance and staff lunch.Location: Labone - AccraHow To Apply For The JobInterested applicants should send their CVs, application letter and copies of certificates by email to:careers@groupesebastien.comClosing Date: 11 March, 2025

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