Claims Officer (Physician Assistant)
- Greater Accra
- Permanent
- Full-time
- Examine submitted claims for completeness, accuracy, and compliance with policy terms
- Verify the eligibility of policyholders and beneficiaries
- Determine coverage based on policy provisions and medical necessity
- Make decisions on claim approvals or denials
- Calculate and authorize payments for approved claims
- Identify and address discrepancies or inconsistencies in claim information
- Respond to inquiries from policyholders, healthcare providers, and internal departments
- Coordinate with medical professionals or external reviewers to obtain additional information or clarification
- Liaise with other departments such as underwriting and customer service as needed
- Identify and investigate potential fraudulent claims
- Implement preventive measures to detect and reduce fraudulent activity
- Ensure adherence to all relevant laws, regulations, and internal policies
- Maintain accurate and up-to-date records and documentation
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