Traditional Trade Client (Sales) Assistant (Nationwide) at Happy Sunshine

  • Accra
  • Permanent
  • Full-time
  • 1 month ago
Job Title: Traditional Trade Client (Sales) Assistant (Nationwide, Key Market including but not limited toAccra: Ashaiman, Tema, Amansaman, Dome, Teshie/Nungua, Madina, Nima, Okashie, CMB, Kasoa, Kaneshie, Mallam, Dansoman, MallataAshainti: Bantama, Race Course, Suame, Atonsu, Abuakwa, Ejisu, Ejura, Tafo, Konongo, Obuasi, Nkawie, BekwaiCentral: Swedru, Winneba, Mankessim, Cape Coast, Elmina, Assin FosuBono/ Bono East: Sunyani, TechimanEastern: Nsawam, Suhum, Nkawkaw, Koforidua, Akim Oda, Asamankese, KadeWestern: Takoradi, Ayinase, Agona Nkwanta, Tarkwa, BogosoVolta: Hohoe, Ho, Angola, Denu, Akatsi, etc.Job SummaryThe Client Assistant (CA) is responsible for ensuring products are properly displayed, stocked, and promoted at open market outlets to maximize sales and brand visibility. The role involves maintaining attractive product displays, monitoring stock levels, implementing promotional activities, and ensuring compliance with company merchandising standards.Key Responsibilities1.⁠ ⁠Product Display & MerchandisingArrange and maintain product displays according to company guidelines.
Ensure shelves, racks, gondolas and promotional displays are clean, organized, and fully stocked.
Implement planograms and promotional displays in stores.2.⁠ ⁠Stock MonitoringMonitor product stock levels at customer stores or retail outlets.
Report out-of-stock items and coordinate replenishment with Sales Representation or Reginal Sales Manager.
Check product expiry dates and rotate stock (FIFO).3.⁠ ⁠Sales SupportSupport sales team to ensure product availability and visibility.
Assist in executing promotions, product launches, and marketing campaigns in market.4.⁠ ⁠Store Relationship ManagementMaintain good working relationships with store managers and staff.
Ensure compliance with store policies while implementing merchandising standards.5.⁠ ⁠Market Feedback & ReportingProvide feedback on competitor activities, pricing, and promotions.
Submit regular reports on store visits, stock levels, and merchandising status.
Capture photos of displays and report issues to supervisors.6.⁠ ⁠ComplianceEnsure all displays follow company brand standards.
Follow company policies and health & safety guidelines.RequirementsEducationSHS and above, Marketing, Business Administration, or related field (preferred).Experience1–3 years-experience in merchandising, retail, or FMCG sales support.SkillsGood communication and interpersonal skills
Strong attention to detail
Basic reporting and data recording skills
Ability to work independently and manage multiple stores
Physical ability to move and arrange products when necessaryOther RequirementsBasic knowledge of retail merchandising practices.Key Performance Indicators (KPIs)Shelf availability / Out-of-stock rate
Display compliance rate
Sales target completion
Store visit coverage
Promotion execution qualitySubmit your CV to viola.cao@lavonce.comPlease state the position and location as the subject of your email

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