Regional Head of Operations
Impact Talent View all jobs
- Accra
- Permanent
- Full-time
Location: Accra, GhanaA leading global shipping line is seeking a Regional Head of Operations to lead vessel and portside operations across West & South Africa.Based in Accra, this is a high-impact leadership role at the heart of regional marine operations. As Regional Head of Operations , you will oversee vessel execution, terminal performance, and operational strategy across multiple countries, ensuring safe, reliable, and cost-efficient operations while building high-performing teams and strong stakeholder partnerships.What You'll Be Doing
- Lead end-to-end vessel operations across West & South Africa, ensuring reliable execution of coastal and mainline schedules in close coordination with agency teams, vessel planning, and global marine operations
- Oversee safe and compliant cargo handling , including special cargo (e.g., project cargo, OOG), ensuring adherence to IMDG and safety standards
- Act as the senior escalation point for operational disruptions and vessel incidents, coordinating rapid and effective resolution with internal and external stakeholders
- Drive port productivity and vessel turnaround performance , embedding a high-performance and continuous improvement culture across the region
- Build and manage strategic relationships with terminal operators, port authorities, pilotage, and marine service providers
- Lead cost optimisation initiatives , controlling terminal and marine spend while minimising inefficiencies such as delays, restows, and deviations
- Partner with vessel and network planning teams to optimise berth windows, vessel deployment, schedule integrity, and capacity utilisation
- Oversee regional contingency planning , ensuring clear decision-making on operational exceptions such as port omissions, delays, and inducements
- Support procurement and vendor management , contributing to terminal tenders, supplier selection, and performance management across marine and terminal operations
- Lead, coach, and develop regional operations teams , ensuring consistent governance, KPI delivery, and high service standards across all locations
- You are a Master Mariner with significant shore-based experience , or hold a degree in Shipping, Logistics, Supply Chain, or an MBA with extensive senior leadership experience in container liner operations
- You bring deep expertise in marine and vessel operations , with strong knowledge of liner operations and the wider logistics ecosystem
- You have a proven track record of leading regional or multi-country operations , working across matrix organisations and engaging with global headquarters
- You are highly skilled in stakeholder management , with experience engaging port authorities, terminals, and marine vendors at a senior level
- You demonstrate strong analytical and communication skills , with the ability to present operational insights to senior leadership
- You are a people-focused leader , capable of developing teams across multiple geographies and driving cross-functional collaboration
- You are comfortable operating in a fast-paced, complex environment , managing competing priorities and driving performance
- You are willing to travel internationally (20–40%)
- A strategic leadership role within a global shipping organisation , with responsibility for a critical and high-growth region
- The opportunity to shape marine operations, terminal performance, and operational strategy across West & South Africa
- A dynamic, international environment with close collaboration across regional and global teams
- Strong focus on innovation, operational excellence, and continuous improvement
- Opportunities for professional growth and long-term career development