Customer Service Manager - Kai Beauty Studio

Kai Beauty Studio

Accra
Permanent
Full-time

1 month ago

Role DescriptionThis is a full-time on-site role for a Customer Service Manager, located in Accra. The Customer Service Manager will be responsible for overseeing customer service operations, managing customer satisfaction, and ensuring exceptional customer support. Day-to-day tasks include handling customer inquiries and complaints and developing strategies to improve customer service systems and processes.Qualifications

Customer Satisfaction, Customer Service Management, and Customer Support skills
Strong Analytical Skills
Excellent Communication skills
A bachelor's degree or relevant experience in customer service or management
Ability to lead and motivate a team
Experience in the beauty industry is a plus

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